Why invest now in your core hotel tech stack

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This webinar ran on Dec. 15, 2020.

Fill in the form below to watch the recording. You will receive an email with a link to the video. For further questions, please contact marketing@pegs.com.

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About the Webinar

The hospitality industry continues to face unprecedented challenges from the ongoing pandemic, but 2021 brings some optimism on the horizon. With positive news of several vaccines coming onto the market, travel may see a strong rebound as early as spring.

That's why there has never been a better time than now to invest in your core hotel technology. Instead of cost-cutting, hotels that are making smart strategic technology investments now will be those best positioned to get a jump start on the recovery next year. 

In this webinar, experts from Pegasus, StayNTouch, and EOS Investors will discuss:

  • The most important elements of a successful tech strategy going into 2021

  • The latest tech must-haves in the areas of distribution, marketing, operations and guest experience to jump start your recovery

  • How to ensure success in implementation and onboarding, even during a time when teams may still be on furlough 

TUESDAY, DEC 15 @ 11:00AM ET


Joan E. Lee
VP of Operations


Joan is the Vice President of Operations at Pegasus, where she oversees customer success, implementations, training, and support for the company's worldwide portfolio of clients. She started in 2010 at Travel Tripper prior to its merger with Pegasus, building the client services and support teams from the ground up to support more than 2000 hotels and partners. Joan has worked with Hilton and Starwood hotels, bringing extensive experience in hotel operations and revenue management to her current role.  

Priya Rajamani
Director of Implementation & Support

Priya spent more than 9 years with the corporate division of Taj hotels divided between revenue and reservations management projects, data mining and CRM. She led their system applications team as their Manager of Central Reservations/Customer Information Systems. She spent 7 years with Micros Asia Pacific solidifying her knowledge of Property Management Systems and related integrations. Priya Joined StayNTouch December 2013, spearheading and managing global software implementations and support.

Gaurav Sharma
SVP Revenue & Distribution

EOS Investors

Gaurav serves as Senior Vice President at EOS Investors, a fully integrated investment firm dedicated to identifying and creating value within the hospitality sector. The firm focuses on high-quality, differentiated assets in primarily urban markets and resort destinations, comprising unique properties such as Viceroy L'Ermitage Beverly Hills, Kennebunkport Resort Collection, and Bellmoor Inn and Spa. Gaurav has more than 15 years experience in the industry, having served in leading revenue management roles at Highgate Hotels and Impulsive Group. 

Webinar Participants